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FAQs

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Frequently Asked Questions

Absolutely! Use our short get a quote form or start a live chat and talk to our customer representative right away.

Production takes 4-6 business days after you approve the final proof. Larger or more complex orders may need a little longer, and we confirm your exact dates before production starts.

We have an extensive range of packaging products, including custom boxes, pillow boxes, mailer boxes, retail packaging, and more.

We primarily use FedEx and DHL for shipping. UPS and other couriers are available based on customer demand.

No. There is no minimum order quantity, so you can order a small batch to test a design or a large run for wholesale, at the same quality.

Yes. Shipping is free across the USA. You get a tracking ID as soon as your order ships, and delivery time depends on your location and the carrier.

Easily track your order live on FedEx and DHL websites using the provided tracking ID, given to customers before product dispatch.

Email us at info@lunarpackaging.com, call +1 (888) 884-5528, or use the contact form or live chat on our website. Our team is available Monday to Friday, 9:00 am to 5:00 pm.

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