Privacy Policy

By using the Lunar Packaging website, you are accepting the terms outlined in this Privacy Policy. We prioritize the privacy of our users and ensure that any information collected for order processing and customer care services is not shared with third parties. The collected data is used exclusively for order fulfillment, shipping requests, and customer communication.

Legal Age for Website Usage

The Lunar Packaging website is intended for users above the legal age to place orders or submit personal data. We do not collect information from children under 16. If you believe we have collected data from an underage child, please contact us for its removal.

Personal Data Collection

While using our website, we may collect the following personal data:

Contact Details: Name, Email Address, Shipping Address, and Phone Number.
Shipping Receipt and Route Information: Recipient’s Contact numbers, Shipment routing, Forwarding directions, Delivery destination, Order tracking, Shipment status, Product quantity, and Custom information.
Financial Details: Bank, Credit account, and other Payment system details.
Other Information: Device identification, IP address, Browser settings, Type, System usage, Referring website addresses, Email tracking, Geolocation data, and Content access activity.
User Information: Purchase history, Preferences, and Communications.

Why and How We Use Data

We use the collected personal data for the following lawful purposes:

Managing Customer/User Accounts
Providing Products and Services
Processing Payments
Keeping Users Updated About New Products and Services
Improving Website, Products, and Services
Addressing Security, Fraud, and Technical Issues

To Whom We Can Share Your Personal Data

For the purposes mentioned, we may share your personal data with:

Our service providers
Payment processors
Your affiliated customers
Professional advisors
Our third-party affiliates
Legal authorities

Duration of Keeping Your Personal Data

We retain your Personal Data for as long as necessary to fulfill legal responsibilities or the original purpose of collection.

Cookies Policy

We use cookies for various purposes, including analytics and functionality. Users can adjust browser settings to manage cookie storage.

Your Rights

Users have certain rights regarding their Personal Data, including access, correction, erasure, and objection to processing. Contact us to exercise these rights.

Security of Personal Data

While we prioritize data protection, users are responsible for safeguarding their account details. Financial information is handled securely through PCI-DSS compliant payment gateways.

International Data Transfers

Personal data may be processed outside the user’s jurisdiction, and appropriate security measures are taken. Consent may be sought for international data transfers.

Changes to The Privacy Policy

The Privacy Policy may be updated periodically. Users are encouraged to check the policy page for changes, which will be effective immediately upon update.

Contact Us

For inquiries or to exercise your rights, contact us via email at or through our online chat support.

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