Privacy Policy

By using the Lunar Packaging website, you accept the terms outlined in this Privacy Policy. We prioritize the privacy of our users and ensure that any information collected for order processing and customer care services is never shared with unauthorized third parties. The information collected is used exclusively for order fulfillment, shipping requests, and customer communication.

Legal Age for Website Usage

The Lunar Packaging website is intended for users above the legal age to place orders or submit personal data. We do not knowingly collect information from children under the age of 16. If you believe that we have collected data from a child under 16, please contact us immediately so that we may remove it.

Personal Data Collection

While using our website, we may collect the following personal data:

• Contact Details: Name, Email Address, Shipping Address, and Phone Number.
• Shipping Receipt and Route Information: Recipient contact numbers, Shipment routing, Forwarding directions, Delivery destination, Order tracking, Shipment status, Product quantity, and Customs details.
• Financial Details: Bank, Credit account, and other payment system details.
• Other Information: Device identification, IP address, Browser settings and type, System usage, Referring website addresses, Email tracking, Geolocation data, and Content access activity.
• User Information: Purchase history, Preferences, and Communications.

Why and How We Use Data

We process collected personal data for the following purposes:

• Managing customer and user accounts
• Providing products and services
• Processing payments securely
• Keeping users updated about new products and services
• Improving our website, products, and services
• Addressing security, fraud prevention, and technical issues

Sharing of Personal Data

For the purposes mentioned above, we may share your personal data with:

• Service providers
• Payment processors
• Your affiliated customers (where applicable)
• Professional advisors
• Third-party affiliates working with us
• Legal and regulatory authorities (where required by law)

Duration of Retaining Personal Data

We retain your personal data for as long as necessary to fulfill the original purpose of collection or to meet legal and regulatory requirements.

Cookies Policy

We use cookies to improve functionality, analyze traffic, and enhance the user experience. Users can adjust browser settings to manage or disable cookies as they choose.

Your Rights

Users have certain rights regarding their personal data, including the right to access, correct, request erasure, or object to processing. To exercise these rights, please contact us directly.

Security of Personal Data

We take data protection seriously. While we employ appropriate technical and organizational measures to protect your data, users are responsible for safeguarding their account details. All financial information is processed securely through PCI-DSS compliant payment gateways.

International Data Transfers

Personal data may be transferred or processed outside of the user’s jurisdiction. In such cases, appropriate safeguards and security measures are implemented. Consent may be requested for specific international data transfers where required.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be effective immediately upon posting. Users are encouraged to review this page regularly to stay informed about changes.

Contact Us

For inquiries, questions, or to exercise your privacy rights, please contact us at:

Email: info@lunarpackaging.com
Live Chat: Available on our website